Network Administrator
Dartmouth College
Hanover, NH
Full-time
Information Services / Technology (IT)
Posted on March 31, 2024
Position Details
Position Information
Posting date
02/28/2024
Closing date
Open Until Filled
Yes
Position Number
1128773
Position Title
Network Administrator
Department this Position Reports to
Network Technician Services
Hiring Range Minimum
$27.13/hr.
Hiring Range Maximum
$33.91/hr.
Union Type
Not a Union Position
SEIU Level
Not an SEIU Position
FLSA Status
Non-Exempt
Employment Category
Regular Full Time
Scheduled Months per Year
12
Scheduled Hours per Week
40
Schedule
M-F, 8a-5p
Location of Position
Hanover, NH
Remote Work Eligibility?
Hybrid
Is this a term position?
No
If yes, length of term in months.
NA
Is this a grant funded position?
No
Position Purpose
The Network Administrator (NA) maintains essential databases for the campus's telecommunications, network infrastructure, and data services to ensure reliable access for the community. The NA is responsible for updating systems, managing databases, and promptly addressing service disruptions to meet the diverse needs and preferences of end-users, facilitating uninterrupted communication across the campus. Working with project contractors and vendors, the Network Administrator customizes network services to maintain a robust and responsive network environment, aligned with the operation and reliability of campus-wide communication networks.
Description
Required Qualifications - Education and Yrs Exp
High School or equivalency
Required Qualifications - Skills, Knowledge and Abilities
Jonathan Kulp
Department Contact Phone Number
603.646.6110
Department Contact for Cover Letter and Title
Jennifer Dunklee
Department Contact's Phone Number
603.646.2216
Equal Opportunity Employer
Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged.
Background Check
Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job?
Not an essential function
Special Instructions to Applicants
Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy
Additional Instructions
Quick Link
https://searchjobs.dartmouth.edu/postings/72649
Key Accountabilities
Description
Operational Management
45%
Description
Administrative
35%
Description
Collaboration and Relationship Management
15%
Description
Training and Development
5%
Description
Performs other duties as assigned.
Percentage Of Time
5%
-
--
Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others.
--
Performs other duties as assigned.
Supplemental Questions
Required fields are indicated with an asterisk (*).
Required Documents
Position Information
Posting date
02/28/2024
Closing date
Open Until Filled
Yes
Position Number
1128773
Position Title
Network Administrator
Department this Position Reports to
Network Technician Services
Hiring Range Minimum
$27.13/hr.
Hiring Range Maximum
$33.91/hr.
Union Type
Not a Union Position
SEIU Level
Not an SEIU Position
FLSA Status
Non-Exempt
Employment Category
Regular Full Time
Scheduled Months per Year
12
Scheduled Hours per Week
40
Schedule
M-F, 8a-5p
Location of Position
Hanover, NH
Remote Work Eligibility?
Hybrid
Is this a term position?
No
If yes, length of term in months.
NA
Is this a grant funded position?
No
Position Purpose
The Network Administrator (NA) maintains essential databases for the campus's telecommunications, network infrastructure, and data services to ensure reliable access for the community. The NA is responsible for updating systems, managing databases, and promptly addressing service disruptions to meet the diverse needs and preferences of end-users, facilitating uninterrupted communication across the campus. Working with project contractors and vendors, the Network Administrator customizes network services to maintain a robust and responsive network environment, aligned with the operation and reliability of campus-wide communication networks.
Description
Required Qualifications - Education and Yrs Exp
High School or equivalency
Required Qualifications - Skills, Knowledge and Abilities
- High school diploma or equivalent with 2-4 years of experience in Office Administration
- Strong problem-solving skills for quick resolution of network issues.
- Effective organizational and communication abilities.
- Experience in vendor management and customer service.
- Financial literacy and attention to detail for accurate billing and inventory management.
- Adaptability to new technologies and a commitment to ongoing professional development.
- Project management experience, with an analytical and collaborative approach for network upgrades.
- Proficiency in creating and maintaining technical documentation.
- Willingness to work flexible hours, including off-hours and on-call, with occasional travel for on-site tasks.
- A solid understanding of security principles to ensure the integrity and reliability of campus-wide communication networks.
- Experience with management of phone systems.
Jonathan Kulp
Department Contact Phone Number
603.646.6110
Department Contact for Cover Letter and Title
Jennifer Dunklee
Department Contact's Phone Number
603.646.2216
Equal Opportunity Employer
Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged.
Background Check
Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job?
Not an essential function
Special Instructions to Applicants
Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy
Additional Instructions
Quick Link
https://searchjobs.dartmouth.edu/postings/72649
Key Accountabilities
Description
Operational Management
- Oversees the ticketing system, ensuring efficient issue resolution for network services.
- Manages network equipment inventory and maintains accurate records.
- Updates network documentation, including floor plans and port information.
- Coordinates with departments to align network activities with campus needs.
- Collaborates with vendors to optimize network services and accounts.
- Handles telecommunication changes for new hires and terminations, managing and updating the campus phone system.
- Serves as the primary contact for Network Services, coordinating issue resolution.
- Ensures accurate billing and service order management.
- Develops and maintains network infrastructure documentation.
45%
Description
Administrative
- Compiles and updates detailed network documentation, including configuration, performance metrics, network maps, and service records.
- Oversees the E-911 database for the campus, ensuring adherence to state mandates and explores strategies for a comprehensive campus-wide system.
- Collaborates with Project Managers and departments for the strategic planning and execution of network upgrades, aiming for seamless integration and minimal operational impact.
- Manages scheduling for Network Services, encompassing project timelines and staff availability, through a meticulously maintained project and out-of-office calendar.
- Facilitates cross-training programs for network services at critical campus locations.
- Leverages existing technologies, such as the campus phone system, to enhance communication reliability and system efficiency.
- Regularly updates and reports on the E-911 database to state Public Safety Answering Points (PSAP).
35%
Description
Collaboration and Relationship Management
- Cultivates partnerships with tech vendors, partners, and industry experts to keep the network infrastructure advanced and cost-effective.
- Works with campus departments to ensure network services meet their evolving needs.
- Participates with cross-functional project teams, promoting collaboration and efficiency.
15%
Description
Training and Development
- Engages in ongoing learning on network technologies and best practices to stay ahead of industry trends.
- Facilitates knowledge sharing and in-house training to enhance team skills and innovation.
5%
Description
Performs other duties as assigned.
Percentage Of Time
5%
-
--
Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others.
--
Performs other duties as assigned.
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * How did you learn about this employment opportunity?
- Current Dartmouth employee (Please specify full name below)
- Word of mouth
- Mentioned on social, digital, or print media (e.g. LinkedIn feed, VOX, Valley News, listserv)
- jobs@dartmouth.edu email outreach
- Recruiter (Please specify full name or event below)
- abilityJOBS
- Chronicle of Higher Education
- Glassdoor
- Handshake
- HigherEdJobs
- Indeed
- Inside Higher Ed
- LinkedIn's Job Board
- RecruitMilitary
- Dartmouth's Job Board (searchjobs.dartmouth.edu)
- Other (Please specify below)
- If you would like to add more information to your answer, please specify here:
(Open Ended Question)
Required Documents
- Cover Letter
- Resume
- Curriculum Vitae
- Writing Portfolio
