Customer Service Representative

Eufaula Water Works
Dothan, AL Full-time
Posted on September 1, 2019

The Water Works & Sewer Board Of the City of Eufaula is accepting Applications for a Customer Service Representative. Must have a high school diploma or equivalency, possess a valid driver's license, ability to be insured, ability to work nonstandard hours, ability to be cross-trained and pass pre-employment testing. Under the direction of the accounting & Customer Services Manager, the employee accepts payments, opens and closes customer accounts, resolves or initiates resolution of customer complaints, balances cash drawer and performs other duties as assigned.

The Waterworks and Sewer Board of the City of Eufaula is an EOE.

The Water Board is a municipal corporation of the State of Alabama, established in 1947. The Board of Directors consists of five (5) citizens appointed by the City Council of the City of Eufaula, Alabama. The Water Board is a self-supporting organization. We receive no revenue from the City, nor do we contribute any revenue to the City. The monthly bills paid by our customers are the only revenue organization collects to pay for debt service, operational cost, maintenance, and improvements. We do qualify for federal and state loans and grants for some improvements.