Human Resources Customer Service Assistant
George Mason University
Fairfax, VA
Full-time
Human Resources
Posted on May 16, 2024
Department: Human Resources
Classification: GMU Worker
Job Category: Part-Time / Hourly Wage
Job Type: Part-Time
Work Schedule: Varies, Monday through Friday, 8:00 a.m. - 5:00 p.m.
Location: Fairfax, VA
Workplace Type: On-Site Required
Salary: Salary commensurate with education and experience
Criminal Background Check: Yes
About the Position:
The George Mason University Human Resources (HR) Office is looking for an enthusiastic and energetic individual to serve as a non-student, part-time Customer Service Assistant. George Mason University has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff and strongly encourages candidates to apply who will enrich Mason's academic and culturally inclusive environment.
Applicants should be available for schedules from 8:00 a.m.-5:00 p.m., Monday through Friday.
Please Note: Due to the nature of the confidential information this position works with, current Mason students CANNOT be considered for this position.
Responsibilities:
This position will provide courteous and professional customer service, in a busy front office environment, to the diverse and multicultural community of George Mason University visitors and staff. Other responsibilities include data entry and records management to support the New Employee Welcome Center.
Required Qualifications:
Applicants should desire to work in a team environment where priorities change rapidly and customer service and effective communication are considered essential. The selected candidate must have superior communication and customer service skills, excellent organizational skills, ability to prioritize work, ability to multitask and problem-solve, be detail-oriented, and have the ability to collaborate and communicate with diverse individuals with differing needs. Previous receptionist or customer service experience; data entry; experience with Microsoft Word and Excel, e-mail and web navigation; and use of Web applications are all required competencies.
Preferred Qualifications:
Previous experience working in an HR or university environment is strongly desired; as well as experience in a high-volume, fast-paced office environment.
Instructions to Applicants:
For full consideration, applicants must apply for Human Resources Customer Service Assistant at https://jobs.gmu.edu/. Complete and submit the online application to include three professional references with contact information, and provide a resume.
Posting Open Date: April 23, 2024
For Full Consideration, Apply by: May 7, 2024
Open Until Filled?: Yes
Mason Ad Statement
Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason's diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.
If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at jobs.gmu.edu/!
George Mason University, Where Innovation is Tradition.
Equity Statement
George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any characteristic protected by law.
Campus Safety Information
Mason's Annual Security and Fire Safety Report is available at http://police.gmu.edu/annual-security-report/
Classification: GMU Worker
Job Category: Part-Time / Hourly Wage
Job Type: Part-Time
Work Schedule: Varies, Monday through Friday, 8:00 a.m. - 5:00 p.m.
Location: Fairfax, VA
Workplace Type: On-Site Required
Salary: Salary commensurate with education and experience
Criminal Background Check: Yes
About the Position:
The George Mason University Human Resources (HR) Office is looking for an enthusiastic and energetic individual to serve as a non-student, part-time Customer Service Assistant. George Mason University has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff and strongly encourages candidates to apply who will enrich Mason's academic and culturally inclusive environment.
Applicants should be available for schedules from 8:00 a.m.-5:00 p.m., Monday through Friday.
Please Note: Due to the nature of the confidential information this position works with, current Mason students CANNOT be considered for this position.
Responsibilities:
This position will provide courteous and professional customer service, in a busy front office environment, to the diverse and multicultural community of George Mason University visitors and staff. Other responsibilities include data entry and records management to support the New Employee Welcome Center.
Required Qualifications:
Applicants should desire to work in a team environment where priorities change rapidly and customer service and effective communication are considered essential. The selected candidate must have superior communication and customer service skills, excellent organizational skills, ability to prioritize work, ability to multitask and problem-solve, be detail-oriented, and have the ability to collaborate and communicate with diverse individuals with differing needs. Previous receptionist or customer service experience; data entry; experience with Microsoft Word and Excel, e-mail and web navigation; and use of Web applications are all required competencies.
Preferred Qualifications:
Previous experience working in an HR or university environment is strongly desired; as well as experience in a high-volume, fast-paced office environment.
Instructions to Applicants:
For full consideration, applicants must apply for Human Resources Customer Service Assistant at https://jobs.gmu.edu/. Complete and submit the online application to include three professional references with contact information, and provide a resume.
Posting Open Date: April 23, 2024
For Full Consideration, Apply by: May 7, 2024
Open Until Filled?: Yes
Mason Ad Statement
Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason's diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.
If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at jobs.gmu.edu/!
George Mason University, Where Innovation is Tradition.
Equity Statement
George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any characteristic protected by law.
Campus Safety Information
Mason's Annual Security and Fire Safety Report is available at http://police.gmu.edu/annual-security-report/
