Success Coach

Tarrant County College District   Fort Worth, TX   Full-time     Education
Posted on April 17, 2024
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Position Information

Job Title

Success Coach

Posting Number

F006070

Position Status

Full Time

Assignment Length

This field only applies to Faculty

Grant Funded

No

Category

Instructional Support

Class Code

51

Starting Pay

Special Note

Location

South

Department

SO Student Success & Advising

Job Summary

The Success Coach is responsible for coaching perspective and First Time In College (FTIC) students through the enrollment process by providing guidance with education planning and career pathway selection.

Primary Duties and Responsibilities

Essential Performance Requirements*
  • Conducts pre-enrollment workshops
  • Educates students on the steps necessary to complete the enrollment process
  • Works closely with the Registrar and Financial Aid offices to assist students who are entering the College
  • Utilizes career and education tools to assist students with career information related to students' interests and aptitudes (e.g., MyPlan, Career Coach)
  • Aids students with career pathway selection by answering questions, providing information, and including other support when necessary
  • Educates students on the academic program steps necessary to successfully complete a certificate or degree program, including how to utilize and navigate online systems and campus information and resources
  • Provides information regarding student life opportunities, including student activities and organizations on campus as well as other campus resources
  • Assists in retention activities of the college by supporting advising, counseling services, transfer or career events, etc.
  • Coordinates and presents workshops (i.e., financial literacy, study skills, etc.) for all students
Service Excellence
  • Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
  • Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)
  • Supports the mission, values, goals, and principles of the College
*Performs Other Related Tasks as Required

The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Required Minimum Qualifications

Bachelor's degree and one (1) year working experience related to the Essential Performance Requirements; or an equivalent combination of education, training, certification, and work-related experience

Preferred Qualifications
  • At least one (1) year's experience working with First Year Experience programs in a community college environment
  • At least one (1) year's experience working with career interest inventory testing procedures and outcomes
  • Multilingual in language(s) beyond English
Knowledge, Skills and Abilities
  • Skilled in excellent customer service and interpersonal relationships including strong listening, verbal, and written communication
  • Skilled in using computer applications and enterprise systems, including the Microsoft Office suite
  • Ability to work flexible hours that may include evenings and weekends
  • Ability to work effectively in a collaborative environment
Physical Demands and Work Environment

Physical Demands

The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representatives of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet.

Accommodations

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

Special Instructions Summary

Posted

Posting Contact Summary

Should you have questions specific to this position please contact the following individual

Contact

Carmen Martinez

*

carmen.martinez@tccd.edu

Applicant Documents
Required Documents
  1. Resume / Curriculum Vitae
Optional Documents
  1. Cover Letter
  2. Unofficial Transcripts
  3. Certification / License
Posting Specific Questions

Required fields are indicated with an asterisk (*).
  1. * Please select the highest level of education you have completed.
    • High School Diploma / GED
    • 60 or more College Credit Hours
    • Associate's Degree
    • Bachelor's Degree
    • Master's Degree
    • Doctorate Degree
    • None of the above
  2. * Please list any certification or licensure you have that is directly related to this position.

    (Open Ended Question)
  3. * How many years of experience do you have working with First Year Experience programs in a community college environment?
    • Less than 1 year of experience
    • 1 year of experience
    • 2 years of experience
    • 3 years of experience
    • 4 years of experience
    • 5 or more years of experience
  4. * How many years of experience do you have working with career interest inventory testing procedures and outcomes?
    • Less than 1 year of experience
    • 1 year of experience
    • 2 years of experience
    • 3 years of experience
    • 4 years of experience
    • 5 or more years of experience
  5. * How many years of working experience do you have related to the Essential Performance Requirements?
    • None
    • Less than 1 year of experience
    • 1 year of experience
    • 2 years of experience
    • 3 years of experience
    • 4 years of experience
    • 5 or more years of experience
  6. * Please describe your experience (responses are used to determine eligibility).

    (Open Ended Question)
  7. * How would you rate your level of experience using word processing, spreadsheet and presentation software (i.e. Microsoft Word, Excel, PowerPoint)?
    • Advanced
    • Intermediate
    • Beginner
    • None
  8. * How would you rate your experience with web-based software?
    • Advanced
    • Intermediate
    • Beginner
    • None
  9. * How long have you been in your current role with TCC?
    • Less than 6 months
    • More than 6 months
    • I am not a current TCC employee
    • I am a current TCC student employee