Undergraduate Advisor & Academic Services Coordinator

University of California Santa Cruz Santa Cruz, CA Full-time Education

Posted on April 2, 2024

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Undergraduate Advisor & Academic Services Coordinator

Location: Santa Cruz
Job ID: 67029

JOB POSTING

This position is 100% on-campus.

HOW TO APPLY

For full consideration, applicants should attach their resume and cover letter when applying for a job opening. For guidance related to the application process or if you are experiencing difficulties when applying, please review the Applicant Resources on our Talent Acquisition website.

INITIAL REVIEW DATE (IRD)

Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. Materials submitted after the IRD will ONLY be forwarded at the request of the hiring unit. To ensure your application is routed for consideration, submit your materials before 11:59 p.m. on the IRD. Talent Acquisition cannot accept application materials outside of the jobs portal, and is unable to update submitted applications on an applicant's behalf, or forward communications to the hiring units. For more information about the IRD and the applicant review process, view this link.

The IRD for this job is: 04-22-2024

ABOUT UC SANTA CRUZ

UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.

DEPARTMENT OVERVIEW

The Sociology Department (also housing Community Studies) currently has 23 senate faculty members, 2 year-round continuing lecturers, and an administrative staff of 5. Sociology has approximately 30 graduate students and 600 undergraduate students. The department is housed in the Rachel Carson College academic building, upstairs from the Rachel Carson College administrative offices. With one of the larger undergraduate programs on campus, the undergraduate advising team consists of the Undergraduate Program Coordinator/Assistant Manager, a 50%-time Department Programs Coordinator, and 2-4 peer advisors in any given quarter.

More information can be found at: https://sociology.ucsc.edu

JOB SUMMARY

Applies skills as a seasoned, experienced in-person academic adviser and academic services coordinator. Provides advice to students on the full range of requirements for the Sociology Department with a wide variety of course requirements. Recommends solutions to progression and requirement issues. Advice may include not-clearly-defined programs such as independent study programs, interdisciplinary programs, or multiple programs. Provides back-up building support to the department manager. Works independently under general supervision.

APPOINTMENT INFORMATION

Budgeted Salary: $66,900 - $71,000 / Annually. Salary commensurate with skills, qualifications and experience.
Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.

Benefits Level Eligibility: Full benefits

Schedule Information:

Full-time, Fixed
Percentage of Time: 100%, 40 Hours per Week
Days of the Week: Mon-Fri
Shift Includes: Day

Employee Classification: Career appointment

Job End Date: None

Work Location: UC Santa Cruz Main Campus

Union Representation: Non-Represented

Job Code Classification: 004545 (STDT ACAD ADVISOR 3)

Travel: Never or Rarely

JOB DUTIES

60% - Undergraduate Student Advising

Provides advice and assistance to students on all aspects of their academic experience, including progression and requirement matters for the department. This includes advising on all matters related to the undergrad program, including: transfer/frosh advising, major requirements, academic planning, individual studies, declaration, petitions, graduation, and referrals.
More specifically, this involves:

Advising on complex transfers from other institutions such as those in the midst of advanced degree completion and coursework in other programs.
Overseeing articulation requests and transfer student appeals.
Identifying students with GPA or progress problems, advises students, and recommends appropriate courses of action by the department / school / college (e.g., academic probation, dismissal).
Advising on special eligibility requirements such as Honors programs / fellowships / scholarships.
Evaluating and advising students on petitions for exceptions to departmental or campus requirements.
Confirming that students have met requirements for degree completion when there are no clear precedents or articulations, such as interdisciplinary programs or when transfer work is involved.
Advising students on a wide range of course possibilities and / or ways to complete degree requirements that may not be clearly defined.
Determining barriers, distractions, and complications affecting a student's academic success, helps students recognize these key non-academic issues, and makes appropriate referrals for additional therapeutic counseling and / or assistance from other units.

20% - Undergraduate Program Coordination

Assisting the undergraduate program coordinator with the enrollment process in the department every quarter, which includes gating courses, conducting extensive outreach and tracking to ensure graduation and retention, providing advising hours for both students and faculty during enrollment, and assisting with permission codes and the senior seminar enrollment process for the department.
Assisting in overseeing the Sociology Peer Advising Program, and especially helping to recruit, hire, train, schedule, and supervise the peer advising team in the building.
Coordinating all undergraduate program department outreach, events, orientations, and workshops, and assisting with occasional Community Studies events (e.g. the annual poster session)
Assisting with the process for multiple department awards annually.
Working with the campus CAT system and department website to keep catalog information up-to-date and ensuring students are provided with current and accurate. information.

20% - Academic Services Coordination

In consultation with the department manager, providing in-person department building support, including:

Serving as the department point person for hiring undergraduates in the Handshake/Hires system.
Being the point person for department space bookings (e.g. conference rooms).
Being the point person for emergency preparedness compliance in consultation with the Social Sciences Division.
Coordinating key distribution.
Being the point person for the mailroom space, including copy machine and printer oversight.
Collecting quarterly stickers for the graduate program.
Providing minor ad hoc department event support (e.g. assisting the manager with room set-up and occasional refreshments collection).
Hiring and overseeing 1-2 student workers to assist with the above tasks.

REQUIRED QUALIFICATIONS

Bachelor's degree in higher education and/or equivalent experience/training.
Thorough knowledge of advising and counseling techniques. Knowledge of multiple majors, colleges, and schools.
Thorough knowledge of college / school policies, procedures, and requirements.
Skills in judgment and decision-making, problem solving.
Abilities in problem identification, reasoning, ability to develop original ideas to solve problems.
Ability to multi-task.
Strong verbal communication skills, including active listening.
Strong written communication skills.
Proven communication and interpersonal skills, with a broad range of constituents and with individuals and large groups from diverse backgrounds.
Demonstrated ability to exercise good judgment and discretion with confidential matters.
Experience recruiting, interviewing, selecting and supervising student employees.

PREFERRED QUALIFICATIONS

Familiarity with campus programs, administrative units, and range of student services.
Thorough knowledge of department general and major course and degree requirements.

SPECIAL CONDITIONS OF EMPLOYMENT

Selected candidate will be required to pass a pre-employment criminal history background check.
Must possess a valid license to drive in the state of California.
Ability to work long periods of time at a computer with or without accommodation.
The selected candidate will be required to work all scheduled hours on-site.
Ability to work occasional evenings and weekends as directed.
Selected candidate will be required to complete training within established time frames as directed including UC compliance training.
Clergy Act: This position has been identified as a Campus Security Authority (CSA); required to report crimes, incidents, and disciplinary referral statistics as required by the Jeanne Clergy Disclosure of Campus Security Policy and Campus Crime Statistics Act (20 USC § 1092(f)).
Ability to maintain appearance and conduct suitable for working in a professional setting.
The University of California has implemented a Vaccination Policy covering all employees. Employees, including new hires, are required to comply with any applicable policies relating to the University of California vaccine program.
Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtained here.

SAFETY STATEMENT

All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.

EEO/AA

The University of California is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.

For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

APPLICANTS ARE REQUIRED TO USE THE UCSC ON-LINE PROCESS
View full job description and access on-line application:
https://careerspub.universityofcalifornia.edu/psp/ucsc/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=11&JobOpeningId=67029&PostingSeq=1

To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.

Apply Now

Undergraduate Advisor & Academic Services Coordinator

University of California Santa Cruz

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