Social Worker- Case Manager, UMKC, Student Affairs,88849
University of Missouri-Kansas City
Kansas City, MO
Full-time
Social Service
Posted on April 7, 2024
Hiring Department
Student Affairs provides student support, services, and educational programs to facilitate the growth and development of UMKC students, including educational, personal, social, physical, mental, cultural, leadership and intellectual. We also handle student conduct and responsibilities. Our vision is to be recognized by our students and constituents as an outstanding service-oriented division that anticipates and provides for needs beyond the classroom. Our mission is to help create a collaborative and inclusive campus environment that drives student retention through dynamic programming and student support.
Job Description
Under administrative direction from the Dean of Students or their designee, the Case Manager serves as a resource for students along with emergency support and outreach. This position will respond to significant physical/mental health issues and personal matters to provide consultation, assistance, and appropriate referrals for students in distress. The Case Manager supports the Division of Student Affairs for students in distress; and coordinates efforts to address student success strategies for the CARE Team and the Roo Wellness Team.
Key Responsibilities:
- Meets and provides follow-up with students of concern.
- Assists referred students and families in making use of University and/or community resources including but not limited to healthcare, housing insecurity, food insecurity, and emergency funding.
- Cross function with CARE Team & Roo Wellness. Shared responsibility with two departments.
- Provides support and guidance and follow-up with colleagues who are working with students of concern by assisting and pre-assessing student behaviors as needed.
- Consults regularly with campus partners regarding services, access, and care to maintain strong collaborative relationships.
- Assists in the facilitation of information sharing, as permitted by FERPA, with identified entities including but not limited to campus departments, faculty, staff, parents, families and designated emergency contacts (as appropriate), as well as student issues or campus emergencies.
- Provides administrative support for all reported student cases referred to the Dean of Students Office, overseeing documentation in case management system (Maxient/Canvas) and interventions in a timely manner.
- Serves as a member of the CARE Team
- Assists with maintaining a directory of community resources available to students (live and virtual).
- Assists with presenting evidence-based trainings, presentations and assessment that addresses contemporary concerns in a college population and other educational initiatives for faculty, staff and students that raise awareness and foster collaboration.
- Assists in the development and implementation of student outcomes surveys and other methods of data collection to promote further outreach, education, and campus well-being initiatives.
- Serves as liaison to the Academic Advising Community.
Knowledge, Skills, and Abilities
- Strong listening and attending skills; demonstrated understanding of issues of diversity and inclusion.
- Conflict resolution, de-escalation and crisis management skills.
- Demonstrated capacity/ability to contribute to and work effectively in teams in a fast-paced environment.
- Experience navigating confidential and sensitive information.
- Demonstrate knowledge of theories and/or applied experience related to student development, adult learners.
- Build and sustain relationships with a diverse population of students.
- Ability to prioritize work appropriately and adapt easily to changing priorities.
- Ability to work independently and collaboratively.
- Proven oral and written communication skills.
Minimum Qualifications
A Bachelor's degree in related/ relevant area and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary.
Preferred Qualifications
- Knowledge of Higher Education Law (Title IX, Clery, FERPA).
- 1-2 years of additional experience working within the Social Work area in relation to case work management.
- Threat Assessment Knowledge
- Masters in Social Work
- Licensure as required
- Anticipated Starting Salary: $50,367 annually, commensurate with experience, education, and internal equity.
Application Deadline
Application review begins on Monday, November 27th, 2023
Position will continue to accept and review applications until filled.
Other Information
Full Time, Benefit Eligible position
Benefit Eligibility
This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website athttps://www.umsystem.edu/totalrewards/benefits.
Values Commitment
We value the uniqueness of every individual and strive to ensure each person's success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.
In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research, and engagement.
Equal Employment Opportunity
The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations. For more information, visithttps://www.umsystem.edu/ums/hr/eeoor call Human Resources at 816-235-1621.
To request ADA accommodations, please call the Office of Equity & Title IX at 816-235-6910.
