Salesforce Administrator (remote)
University of Pittsburgh
Pittsburgh, PA
Full-time
Call Center / Customer Service
Posted on May 6, 2023
Pitt IT Enterprise Applications - Pennsylvania-Pittsburgh - (23003242)
Designs, develops, codes, tests, debugs, implements, and maintains moderately complex application software and/or systems. Prepares detailed specifications and recommendations for software, programs, and test procedures.
The Salesforce Administrator will work as part of the Pitt IT Enterprise CRM team dedicated to ensuring that we are maximizing efficiency and capitalizing on the full features and benefits of the system based on the various user group needs. This person will serve as the "go to" for users, promote adoption, keep current on new releases and AppExchange solutions, provide training, and more. Additionally, the Administrator will perform basic updates, such as add/delete users, and adding basic custom fields. Pitt IT provides innovative services to support teaching, learning, research, and administrative functions at the University. We are committed to leveraging resources to enhance the experience of students, faculty, and staff; drive the digitization of campus; facilitate community engagement; and accelerate regional impact. The University of Pittsburgh is an innovation hub, driving breakthroughs in health care and engineering, and nurturing new leaders in computer science and business. We are reinventing what's next. Here, progress is always in progress.The University offers a robust retirement savings plan with 100% employer match, 150% after vesting. 11 Paid Holidays. Paid Vac, Sick, Personal. Add'l Winter Recess Paid Time Off. Paid Parental Leave. Above-average Employer Contribution toward Medical, Prescription Drug, Dental, Vision, Life, and more. Education benefits for staff, spouses/partners, dependents. Student loan assistance. Free local transit pass.Pitt Information Technology (Pitt IT) creates experiences that delight, inspire, and empower people to impact education, research, and the broader community. Your efforts will be supporting a world-renowned teaching and research facility. Pitt IT is committed to representing the diverse community we serve; to value and promote equity, humanity, and diversity. We encourage qualified individuals to apply and join us in leveraging the strengths of people belonging to every race, ethnicity, nationality, religion, gender, gender-identity, neuro-variance, sexual orientation, age, disability, and veteran status. Join the team responsible for strategy, implementation, and maintenance of technology at the University of Pittsburgh-ranked by Forbes among Amazon, CDW, Cisco Systems, Google, LinkedIn, and Microsoft as one of "America's Best Large Employers."
The University of Pittsburgh is committed to championing all aspects of diversity, equity, inclusion, and accessibility within our community. This commitment is a fundamental value of the University and is crucial in helping us advance our mission, which includes attracting and retaining diverse workforces. We will continue to create and maintain an environment that allows individuals to discover, belong, contribute, and grow, while honoring the experiences, perspectives, and unique identities of all.
The University of Pittsburgh is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity and diversity. EOE, including disability/vets.
The University of Pittsburgh requires all Pitt constituents (employees and students) on all campuses to be vaccinated against COVID-19 or have an approved exemption. Visit coronavirus.pitt.edu to learn more about this requirement.
Assignment Category Full-time regular
Job Classification Staff.Applications Systems Analyst II
Campus Pittsburgh
Minimum Education Level Required Bachelor's Degree
Work Schedule M-F bus hrs EST. On occasion, some evening and weekend work may be necessary depending on business load, project timeline requirements, urgent support, or scheduled downtime changes. May be responsible for manning an escalation/on-call phone number on a rotating basis
Work Arrangement Remote: Teams working from different locations (off-campus).
Hiring Range $50,000.00 - $60,000.00
Relocation Offered No
Visa Sponsorship Provided No
Background Check For position finalists, employment with the University will require successful completion of a background check
Child Protection Clearances Not Applicable
Required Documents Resume
Optional Documents Cover Letter
PI214702367